Meet a Helpful Human – Tony Coleman

We’re the employees you would hire if you could. Responsive, helpful, and dedicated in ways automation simply can’t be. We’re your team.

Each month we recognize one of our Most Helpful Humans in Hosting.

Meet Tony Coleman

Tony is a sales veteran with over nine years of experience in helping people find the right solutions to meet their needs. He started his journey in sales with door-to-door sales at Cutco, a premium cutlery service, eventually dipping his toes in the Technology Industry at Verizon as a Solution Consultant for three years.

When he saw a posting for Liquid Web as a Hosting Advisor, he applied right away, ready to expand his technical expertise in the world of Web Hosting. He has been enjoying his career at Liquid Web ever since. These days, Tony is ensuring our existing customers have the best solution for their business needs as a Standard Hosting Account Manager.

Why did you join Liquid Web?

I have a longstanding passion for the field of Technology; I’ve wanted to work in it since I was in junior high. While I was at Verizon and working on my technical credentials, a job opportunity opened at Liquid Web, and I couldn’t wait to apply. I’d heard through some colleagues of their work, culture, and family atmosphere, and I knew it was somewhere I needed to be. Not only would I be making a true difference for customers by recommending solutions that would grow their business, but Liquid Web would be making an impact on me, both personally and professionally. I call that a win-win.

What draws you to the Hosting Industry as a career?

The Hosting Industry blended all of my interests together. I was able to work with and learn multiple operating systems, basic and advanced hardware and software, and work with many different industries. Basically, my dream job in a nutshell.

Is there something specific at Liquid Web that you just love?

The thing I’ve loved most about working here is the friendships that I’ve made. My coworkers have become my best friends, both inside and outside of work. I also have developed a love of pinball, which was very new to me. Before COVID, at our Data Center in Lansing, a local pinball shop delivered a new pinball machine to our break room every few months, so there was always a new machine to play.

These days, Liquid Web does a fantastic job at keeping things fresh for employees, even while we are working remotely at home. We have tons of remote culture activities to choose from, including Euchre tournaments, contests, virtual runs, and more.

In your eyes, what’s the difference between Liquid Web and other employers?

The company pays my entire health benefit for my family, which is extremely important to me. There are many employers which do not offer optimal health benefits to employees, and during times such as these, being able to count on my coverage for my family is such a blessing.

What is the biggest milestone you’ve accomplished?

My career progression is my biggest milestone at Liquid Web. I started as a Hosting Advisor initially, and worked hard to move up to working mid-market accounts as a Business Development Manager. These days, as a Standard Hosting Account Manager, I make sure our existing customers are on the right solution. It makes a huge difference to our customers to be on the right infrastructure for their websites or applications. You can think of me as the guy at the garage that customers come to get insider advice as they consider their next car or upgrade. They trust the Hosting Solutions I provide, because they know I have their best interests at heart. After all, that is what being a Helpful Human is all about.

What are you known for at Liquid Web? What do people specifically come to you for?

I tackle the technical aspects of our sales, which can be tedious and cumbersome to some of my peers. Others often come to me for help when something gets extremely technical, which ensures each and every potential customer is given all of the information they need to make a good business decision. Being able to provide that level of service to both customers and peers is something I am grateful for.

What is one thing you wish our customers knew about their hosting?

I wish potential customers could truly realize what they’re able to do with our platforms. Our VPS Hosting is great for businesses upgrading from shared hosting, providing more power and storage. And as your business grows, we can grow with you as you move into either Dedicated Hosting or Cloud Hosting, which both can provide high performance. Once you move to Liquid Web, you’ll find everything you need for your web hosting.

Work aside, what are some of your hobbies?

I love being a father and husband, and investing time into my family. I also love retro gaming and have been investing in building a substantial Nintendo 64 catalog in 2020.

We hope you enjoyed our series, and stay tuned for the next Most Helpful Human in Hosting profile.