We just published our latest episode of The Store Builders Podcast, in which we cover the ways you can find and use user-generated content to strengthen your online business. In today’s online markets, customer reviews and other user-generated feedback are more valuable than ever. Online shoppers trust what other users have to say.
Your customer feedback is a highly valuable resource for connecting with new customers. So where can you find this feedback and how should you use it?
In today’s episode, you’ll hear:
What user-generated content is and why it is helpful
What good user-generated content looks like
How to find and share this content from your customers
The role of social media in this process
Legal issues involved in using customer-generated content
Listen to the full episode here: