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eCommerce Decision-Making: How Customers Decide What To Buy

April 5, 2019 Chris Lema

Chris Lema, VP of Products, will take us through a journey of how our brains process complex decisions. To get more customers, we must deliver an online shopping experience that aligns with a framework of how decisions are made.

In This Webinar, You'll Learn:

  • A five-step framework for decision-making for eCommerce customers
  • How to leverage anticipation and eagerness between purchase and product delivery
  • Practical ways to satisfy your customers at every stage of their decision-making journey
  • 6 specific ways to motivate people's brains
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