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“Great advice on any question we’ve ever had” - Weigh Less Case Study

July 18, 2019 Liquid Web

Health Site Turns to Liquid Web for HIPAA-Compliant Holiday Reliability

With a 35% increased traffic rate to Weigh Less's site during the holidays, secure fast servers were a must. Liquid Web was able to help with HIPAA compliant servers with not a single crash.

Sarah Myer maintains the web sites for North Carolina State University’s online program to help Americans suffering from being overweight or who have diabetes. The health program’s most popular site, esmmweighless.com (Eat Smart, Move More, Weigh Less), offers a free weight maintenance program over the holidays and the number of hits it gets during this period increases significantly. In the past, their cloud server had crashed on the first day of the holiday challenge because of the increased traffic. This meant that many people who were looking to use this opportunity to lose weight lost the motivation to attempt the challenge by visiting the site
at a later date.

On top of the reliability problems, compliance-related issues also came into play. Because sharing health information is a privacy concern, HIPAA compliant servers had to be implemented to conform to the Health Insurance Portability and Accountability Act (HIPAA). The consequences of the loss of personal medical data could cause irreparable damage to a patient --- as well as the site it was taken from. Myer needed a solution to the reliability issues associated with the uptick in traffic as well as someone to handle the migration of information over to an HIPAA-compliant server to avoid legal implications.

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