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“Protected Home Depot’s reputation for dependability” - Home Depot Case Study

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INDUSTRY Home Improvement PRODUCTS Cloud VPS, Dedicated PAIN POINTS After aqcuiring U.S. Home Systems in 2012, Home Depot found itself tasked with maintaining existing inf rastructure while folding in a new aqcuisiton technology—all while maintaining their online store performance throughout traffic spikes during sales events. HOW LIQUID WEB HELPED The Most Helpful Humans in Hosting TM helped Home Depot engineer a scalable and load- balanced solution providing dedicated servers for the predictable back-end operations and scalable Cloud VPS for the web content under higher demands. Heroic support and constand communication has kept Home Depot's home repair service offerings online and available at all times. "Protected Home Depot's reputation for dependability" Liquid Web Enables Seamless eCommerce Expansion for Home Depot As consumers' tendency for using the Internet to inform and influence their purchases has grown, so have their expectations. And, as Home Depot knows so well by the demise of many of their competitors, success in e-commerce means maintaining a comprehensive and commanding online presence. Acquiring U.S. Home Systems in 2012 to expand their product offerings was an essential part of this strategy, but what an undertaking it turned out to be. The seamless integration of these new services meant utilizing Home Depot's existing inf rastructure and folding in the new acquisition—combined with the complexities of the additional content this acquisition created along with the traffics spikes that occur during typical Home Depot sales events. Add in customer abandonment rates that continue to inflate the longer it takes a site to load, and the bottom line was the site had to load quickly for all potential users. Failure was not an option.

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