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“Solid Service with Fast Response Times for Over 11 Years” - Pure Adapt Case Study

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INDUSTRY Ecommerce PRODUCT Dedicated PAIN POINTS Pure Adapt was primed and ready to grow its numerous ecommerce businesses, but its small web hosting provider couldn't keep up. When Pure Adapt's servers went down while the hosting provider contacts were out of town, the company's co-founders decided it was time to switch to a real hosting company. HOW LIQUID WEB HELPED The Most Helpful Humans in Hosting TM moved Pure Adapt to a dedicated server with a passive backup server in place so that business could continue as usual in the event of downtime. After upgrading to enterprise-tier support, there's no thought of going back — Pure Adapt has been hooked on the peace of mind Liquid Web provides for more than 11 years. "Solid Service with Fast Response Times for Over 11 Years" Pure Adapt Doubles Business Size Rapidly with Dedicated Hosting and Enterprise-Level Support from Liquid Web Pure Adapt, a team based in Albany, New York, has designed, developed, and operated many successful websites in a variety of industries. "We do almost all of the core components of our business in-house, f rom design and development to social media, customer service, and shipping," says co-founder Adam McFarland. The company's primary focus, though, is its eCommerce store Detailed Image, selling high-end auto detailing supplies to both weekend car enthusiasts detailing their own cars, and shops detailing cars for clients. Wholesale savings for returning customers combined with fast, reliable, and affordable shipping have helped Detailed Image to become the trusted supplier for thousands of detailing businesses in the US. The numbers are clear — the company has been named to the Inc 5000 for the past four years and named as one of the Albany Business Review's Fastest-Growing Companies in the Albany area for the past three years.

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