Case Studies

ASCOMSA Case Study - Liquid Web

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INDUSTRY Web Hosting PRODUCT Dedicated, VPS, Cloud Dedicated, and Managed WordPress PAIN POINTS ASCOMSA worried about losing customers after their data center partner left support tickets unattended and even lost some data. HOW LIQUID WEB HELPED Liquid Web proved to be the reliable partner ASCOMSA needed, providing technology and bilingual support that has helped the company grow f rom one account to nearly $250K in sales annually. "You don't know how many times Liquid Web has saved us with their support." ASCOMSA Finds Security and Growth with the Support of Liquid Web Ecuadorian tech company ASCOMSA has been around almost as long as the Internet. Founded in 1986, the company—run by General Manager Prissio Dormi—has been along for the ride, witnessing tremendous change in the region in their 30+ year history, including the Latin American tech boom in the early 2010s. "In the year 2012, Ecuador and Latin America saw a sudden burst to have corporate emails and websites, so we began to focus on that," says Dormi. "We have been moving as the industry is moving, expanding our services to bigger corporations and offering cloud services." As ASCOMSA grew to meet the needs of the region, Dormi knew that he needed a partner to support his goals for the quickly-expanding company. "As we grew, I knew we needed a data center that really cared about our customers. We had a very f rustrating beginning with one data center that left unattended tickets or lost data entirely. I was worried about losing clients to big companies. I knew that support was the key," says Dormi. That's when Liquid Web stepped in.

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