On September 1, 2015, the Cloud Sites team initiated upgrades and maintenances on our DFW datacenter. Below is the planned order of events. Please note that there may be slight deviations.
- Storage Synchronization and Changeover
- Web Synchronization and Changeover
- IP and DNS Synchronization and Changeover
- Database Synchronization and Changeover
Maintenance Schedule: The Web Synchronization and Changeover phase will occur from September 21 - 24 and September 28 - October 1. Maintenance windows will be from 10am - 4pm (CST) each day.
Reference Material: Please review our maintenance resources found in the Rackspace Knowledge Center (https://www.rackspace.com/knowledge_center/article/important-scheduled-maintenance-dfw-environment-migration) Our normal Cloud Sites SLA (http://www.rackspace.com/information/legal/cloud/sla) applies for potential downtime. If you have any questions, please reach out to our Support Team via chat, ticket or phone at US 1-855-348-9060.